Last updated: 16/08/26
Revexo is operated by Alex Nightingale, sole trader, United Kingdom. This policy explains what we collect, why, and what you can do about it.
We built Revexo around a simple idea: what you tell it is yours. We don't sell your data, we don't advertise to you, and nothing you write is used to train AI models.
Information you give us
| Data | Where it comes from |
|---|---|
| Email address and password | When you create an account. Passwords are hashed — we never see them. |
| Display name | Optional, in your profile. |
| Relationship details | The onboarding questions: how long the relationship lasted, its status, when it ended, why, your current contact situation, your goal, and attachment-style answers. |
| Your messages to Revex | Everything you type in the chat, and Revex's replies. |
Information created as you use the app
Information kept only on your device
Your no-contact streak, step progress and checklists are stored locally on your phone. They are not uploaded to our servers, which also means they are lost if you delete the app.
What we do not collect: we do not collect your location, contacts, photos, device advertising identifiers, or any information about the other people you talk about. We do not use analytics or advertising trackers.
This is the part most policies gloss over, so we'll be specific.
When you send a message to Revex, your app sends it to our server, and our server sends it to Anthropic, the company behind the Claude AI model, which generates the reply. Recent messages from the same conversation are sent along so the coach can follow the thread.
Revexo is a self-help coaching tool. It is not therapy, and it is not a medical service — see the Terms of Use.
| Purpose | Legal basis (UK/EU GDPR) |
|---|---|
| Creating and running your account | Performance of a contract |
| Providing coaching that reflects your situation | Performance of a contract |
| Taking payment and managing your subscription | Performance of a contract |
| Enforcing usage limits and preventing abuse | Legitimate interests |
| Keeping the service secure and debugging faults | Legitimate interests |
| Meeting our legal and tax obligations | Legal obligation |
We do not use your information for advertising or profiling, and we never sell it.
We use a small number of service providers ("processors") who handle data on our behalf under contract. We do not share your information with anyone else, except where the law requires it.
| Provider | What they handle | Where |
|---|---|---|
| Supabase | Account, relationship profile, conversations, usage records | United Kingdom |
| Anthropic | Your chat messages, to generate replies | United States |
| RevenueCat | Subscription status (an anonymous user identifier, not your email) | United States |
| Apple | Payment processing. Apple handles your payment details — we never see your card. | Per Apple's policy |
Where data is transferred outside the UK/EEA, those transfers rely on Standard Contractual Clauses or an equivalent safeguard.
You can delete your account at any time: Profile → Delete account. This permanently removes your account, relationship profile, conversations and usage records. It cannot be undone.
Deleting your account does not cancel your subscription. Apple controls billing, so you must also cancel in your Apple ID subscription settings, or you will continue to be charged.
If you are in the UK or EEA, you have the right to access your data, correct it, delete it, restrict or object to how we use it, request a copy in a portable format, and withdraw consent where consent is the basis. If you are in California, you have the right to know what we collect, to delete it, and not to be discriminated against for exercising those rights. We do not sell personal information.
To exercise any of these, email Support@Revexo.app. We'll respond within one month. If you're unhappy with our response, you can complain to the UK Information Commissioner's Office at ico.org.uk.
Data is encrypted in transit (HTTPS) and at rest by our hosting provider. Passwords are hashed and never visible to us. AI provider keys are held only on our server and are never included in the app. Database access rules mean each account can only ever read its own rows.
No system is perfectly secure, but we take this seriously and will tell you promptly if a breach affects your data.
Revexo is for adults. You must be 18 or over to use it. We do not knowingly collect information from anyone under 18; if we learn that we have, we'll delete it.
If we change this policy we'll update the date above and, for anything significant, tell you in the app before it takes effect.
Support@revexo.app